Customers

Speed is important when delivering content like news programming. Prior to using Zencoder, an hour of programming could take anywhere from 3 to 72 hours to finish encoding with our previous vendor. Now that we are using Zencoder, viewers can watch PBS NewsHour on their iPad or iPhone an hour after it airs.

Zencoder provides quality video encoding combined with the ability to scale quickly, we have thrown thousands of videos at Zencoder simultaneously without any problem.

CollegeHumor used to rely on a single, in-house transcoding server to process all of our videos. With Zencoder, our processing time was reduced by 50% and their ability to run simultaneous jobs means videos are processed even faster. The Zencoder team also has been amazingly helpful from migration and troubleshooting to optimizations and feature requests.

Zencoder has been great to work with. They responded very quickly to support requests during our initial integration, and in the five months since, we haven't experienced any noticeable failures or downtime. The service has continued to work seamlessly.

Zencoder handles all of our video conversions and prep for the App Store automatically, which is a huge time saver for us. Without them, we'd be going through quite a bit more pain to send our educational videos to the iPad crowd.

Zencoder was 10x faster than our homemade ffmpeg/EC2 system. It took waiting time from an average of 20min per video to under 2 minutes.

Zencoder is one of those rare services that just works. Since switching to them, we've spent much less time worrying about how to get our videos on the web and more time creating new content.

We are super excited, thank you, Zencoder! You just made our project so much better! My only regret is that we didn't switch sooner.

Zencoder, without a doubt, has been the best third-party service provider I've ever encountered. Not only is their product great, but their API is well documented and very simple to integrate into any application. In addition, their customer service is second to none. They are fast, efficient, and incredibly knowledgeable and always resolve issues in a timely manner. And, on top of all of that, they are a great group of people.

We have integrated the VidCaster video platform with a few different third-party encoding services. Zencoder has won the contest for speed, encoding quality and customer service.

Zencoder's service is very reliable and they are very responsive to our requests. Encoding is a core part of our business and now we never have to worry about it.

Switching to Zencoder immediately cut our encoding time in half. The API is easy to integrate, the tech support is stellar, and the reliability is rock solid. CoVideo definitely won't be switching encoding services anymore.

The Zencoder site and API are excellent. Hats off to your development and documentation teams.

We've tried other platforms. Zencoder is the only one that meets our encoding success requirements. Pricing is predictable and extremely competitive - the customer service is bar none!

We've been really happy with Zencoder. Support has had great turnaround times and we've been really happy with encoding performance.

Since we started using Zencoder we have had fewer video playback problems, the quality pleases even the most discerning eye, we can support playback on iPhones / iPads, and customers appreciate not having to think too much about the settings for the video they upload. In short we have a more reliable service and happier customers since we integrated with Zencoder.

You guys are awesome.