Enterprise

| Tailored encoding services.

Enterprise Plans are designed for customers that have requirements above and beyond what is included in our self-serve plans. Because every customer is different, Enterprise Plans are custom tailored to a customer’s needs.


Enterprise plans can include the following features:




Enhanced Security


  • Custom security analysis and solution review
  • Access to our Software Development Lifecycle, Security Response Process, and third-party security audits
  • High Security encoding mode


Expanded SLAs


  • 24/7 Support SLA
  • Speed and queue time SLA
  • Encoding quality SLA


Cost Control Tools


  • Cut costs with Bandwidth Profiler
  • Low-priority encoding at reduced rates
  • Set hard limits per day/week/month

Management and Operational Control


  • Custom reports and analytics
  • Flexible user levels and permissions
  • Advanced monitoring and alerts






Professional Services


  • Employee training
  • Integration and setup support
  • Cloud architecture consulting


Premium Support


  • 24/7 priority phone support
  • Dedicated account management
  • Priority email and chat support
  • Early access to new products and features

Interested in our enterprise offerings? Contact sales.