Platform

| Shared features of our encoding services.

Zencoder's cloud-based encoding platform is designed to be incredibly powerful where it matters and dead simple whenever possible. It features extremely fast encoding, industry leading reliability and unmatched input file compatibility. Our Encoding API is built on this powerful platform and has the following features.

Encoding Platform Speedometer

Optimized for Speed

Built on the fastest 8-core servers available in the cloud, our platform leverages the best technologies on the market today along with hundreds of custom optimizations, to create a highly streamlined workflow. Say goodbye to waiting. We saturate several cores for each job so your videos never wait, and run extra servers to ensure that most videos start encoding immediately.

Encoding Platform Any Video

Any video. Any device.

We take file compatibility very seriously. Our platform successfully encodes 99.9% of input formats and offers high quality video outputs for every major device. Send us your problem files and watch your encoding headaches disappear.

Encoding Platform Scalable

Start small. Scale infinitely.

Never worry about huge spikes in demand or paying for idle servers. Whether you are launching a new application or incorporating Zencoder into your existing video workflow - our platform is always the right size.

Encoding Platform Reliability

Enterprise reliability - guaranteed

Your business or application depends on being available to your customers 24 hours a day, 7 days a week. Zencoder offers a 99.9% Uptime Service Level Agreement to all of our customers ensuring that your customers are never disappointed.

Encoding Platform Picture Perfect Video

Picture perfect video - every time.

Zencoder’s advanced quality features means high quality video has never been easier. Our platform automatically detects and fixes common video issues and even heals many causes of input video corruption.

Encoding Platform Support

Our experts on standby

Ask us anything. While many of our customers never have a reason to contact our support team, real engineers are on standby in live chat and email support to help with your issues and questions.

Technology

Our encoding platform offers the most advanced video technology available in the cloud. We donʼt just convert video, we offer the best quality video, pixel by pixel, and our advanced encoding technology solves many of the most common video problems.

The perfect bitrate for every video

Bitrate is the #1 factor behind video quality, so choosing the right bitrate is essential. But knowing a video's resolution isn't enough. To pick the best bitrate, you actually have to make decisions frame-by-frame. Zencoderʼs advanced rate control systems ensure the best bitrate for a target visual quality, based on resolution, visual complexity, and psychovisual factors.

Corrupted video? No problem.

Video is notoriously non-standard. Errors and corruption can be introduced at many levels, from capture to editing to compression. Other encoders simply reject corrupt video, or pass the corruption along to the next level. Zencoderʼs technology automatically detects and heals dozens of types of video and audio file corruption, giving Zencoder a higher encoding success rate than just about anyone.

Forget A/V Desync

Several common factors can cause audio and video to get out of sync. We correct for all of them, ensuring that nearly every video we process has proper synchronization between audio and video.

Pixel Perfect Scaling

Changing a video's resolution usually results in reduced picture quality. Our best-in-class video scaling mitigates these picture quality reductions, ensuring video looks sharp and clear, whether scaled up or down.

Great video deserves great audio

Resampling an audio track usually creates audible artifacts and quality degredation. But our encoding platform uses high fidelity audio resampling algorithms to ensure that an audio track sounds as good after resampling as it did before. You can also normalize levels, control gain, compress or expand dynamic range, and apply advanced audio filters.

Normalize video for online playback

Most video isn't designed for web playback. Without adjusting for some common video issues, such as interlacing, rotation, and non-square pixel aspect ratios, you'll end up with video that doesn't look right. That's why our Source Normalization feature automatically detects and normalizes display problems, creating video that will play anywhere: on the web, a mobile device, or even on a TV.

Universal Format Decoder

No single video decoder can handle every file. We utilize a custom compound decoding chain for both video and audio files that enables us to support nearly every video format imaginable.

Globally Distributed Encoding

Zencoder supports several global customers and offers encoding servers across the globe including North America, Europe, and Asia.

Additional Features

Our encoding platform is based on the needs of hundreds of real-world customers. Weʼve even built several video websites ourselves over the years. So we know whatʼs important in a video transcoding service (and whatʼs not).

Encoding and Transcoding

  • Adaptive Bitrate HTTP Live Streaming
  • Batch Processing
  • 1 and 2 Pass Encoding
  • High Definition (HD) Encoding
  • Flexible Bitrate Control: VBR, CBR, constant quality
  • High Fidelity Video Scaler
  • Full Resolution Control: resize, crop, letterbox, and more
  • Advanced Codec Settings

Advanced Features

  • Video Processing Filters
  • Advanced Audio Processing
  • High Quality De-interlacing
  • Auto Rotation
  • Normalize anamorphic pixels

Additional Settings

  • Watermarking
  • Thumbnails
  • Audio Only Files
  • Add Metadata
  • Create Subclips

API & Integration

  • Secure HTTP REST API
  • JSON & XML Available
  • API Builder
  • Thorough API Documentation
  • Integration Libraries for most popular languages

Enterprise Reliability

  • 99.9% SLA
  • Universal Format Decoder
  • Globally Distributed Encoding
  • Powerful 8-Core Servers

Account Features

  • Real-time Reporting
  • Web Dashboard
  • Limited Duration File Hosting
  • Privacy Mode
  • Email Support & Live Chat Support

File Transfer

  • Incoming: HTTP, HTTPS, FTP, FTPS, SFTP, Amazon S3, CloudFiles
  • Outgoing: FTP, FTPS, SFTP, Amazon S3, CloudFiles

Supported Formats

We support over a hundred video codecs, covering 99.9% of available video codecs. We support all popular formats as well formats that other encoding services donʼt support.

Input Video Codecs

  • H.264
  • Theora
  • VP8, VP7, VP6, VP5, VP4, VP3
  • MPEG-4 ASP, DivX, XviD
  • MPEG-1, MPEG-2
  • H.263, H.263+, Flash Video
  • Windows Media Video 7, 8, and 9 (WMV1, WMV2, WMV3)
  • Apple ProRes 422
  • Real Video
  • YUV
  • Schroedinger, Dirac
  • Sorenson, Cinepak, RPZA, Indeo, MJPEG
  • See complete list

Input audio codecs

  • MP3
  • AAC
  • WMA
  • WAV
  • AC3/DTS
  • RealAudio
  • Ogg Vorbis, Speex, FLAC
  • AMR-NB, AMR-WB
  • alaw/ulaw, gsm, pcm, adpcm
  • See complete list

Input Formats

  • 3GP/3GP2
  • ASF (Windows Media)
  • AVI
  • DNxHD (SMPTE VC-3)
  • DV video
  • Flash Video
  • Matroska
  • MOV (Quicktime)
  • MP4 Audio-only
  • MP4 Video/Audio
  • MPEG-2 TS, MPEG-2 PS, MPEG-1, MPEG audio layer 3
  • Ogg
  • PCM
  • RealMedia
  • WAV
  • WebM
  • See complete list

Output Video Formats & Codecs

  • H.264 and MP4 for Flash Video, HTML5, mobile, and desktop
  • MPEG2 TS for Apple HTTP Live Streaming
  • Microsoft Smooth Streaming
  • VP8 and WebM for HTML5
  • Ogg Theora for HTML5
  • VP6 for Flash Video
  • MPEG-4 and 3GP
  • WMV

Output Audio Codecs

  • MP3
  • AAC
  • Vorbis
  • WMA